Sandton Oncology

COVID-19 Visitors Policy

The health and safety of our patients and staff is our top priority. We are closely monitoring this situation and have plans in place. Our staff is highly trained at screening for and managing infectious diseases.

People with cancer often have weakened immune systems. Having a weak immune system makes it harder for the body to fight off diseases, so it's important for people with cancer and their family members to closely follow steps to protect themselves, especially when it comes to frequent handwashing. We recommend you speak with your doctor if you have concerns about your risk for COVID-19 being higher as a result of current or past cancer treatment.

Visitor Policy Change

Dear Patients and Visitors,

To respond to the ongoing outbreak of COVID-19, we have reviewed our visitor policy to protect the health and safety of our patients, visitors and workforce.

We are enacting the following changes to our visitor policy at our medical centre and cancer unit:

  • All patients (and the person accompanying patient, in certain cases) are to undergo screening on arrival.
  • In the case of patients receiving daily treatment, new forms are to be filled in weekly, with temperatures being taken each day on arrival.
  • Patients are to be dropped off and collected once their treatment has been completed. Kindly make the necessary arrangements regarding collection times.
  • Waiting in the "lounge / reception" area is not permitted.
  • No visitors are permitted in the treatment room.
  • Masks must be worn at all times.

Any visitor showing cold or flu-like symptoms (fever, cough, difficulty breathing, sore throat, body aches, or chills) will be asked to leave.

We have implemented a screening process at the time of confirming your appointment, and all visitors will be asked the following questions, amongst others, when you call us to confirm an appointment:

  1. Have you traveled outside of South Africa in the past 21 days or have you been in close contact with a person confirmed to have novel coronavirus COVID-19?
  2. Have you travelled between provinces in South Africa in the past 21 days?
  3. Do you have any cold or flu-like symptoms (fever, cough, difficulty breathing, sore throat, body aches, or chills)?

We appreciate your understanding and adherence to our visitor policy. We will continue to make adjustments to policies and procedures as needed so that we can maintain excellent care for our patients.

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